Shipping & Handling

 The Netherlands, Belgium & Germany

Expected Delivery Time: Approx. 10-21 Business Days

*Currently, be aware of any delays related to the Coronavirus (COVID-19). We do our utmost to process & ship all orders as quickly as possible.


Standard:  4-12 Business Days

Express: 3-5  Business Days


United Kingdom

Standard:  4-12 Business Days

Express: 2-3 Business Days


United States

Standard:  4-12 Business Days

Express: 3-5 Business Days



Standard:  4-12 Business Days

Express: 3-5 Business Days



Standard:  4-12  Business Days

Express: 3-5 Business Days


New Zealand

Standard:  4-12   Business Days

Express: 3-5 Business Days


Rest Of World

Standard:  4-12 Business Days (depending on location)

Express: 4-12 Business Days (depending on location)




All orders are shipped from our warehouse as soon as possible and all orders include tracking from shipment to delivery. Please note: when stock is low, some orders are sent directly from the supplier, which can lead to longer delivery times. All orders are shipped in durable packaging to ensure your purchase is not damaged in transit. SilkSkin is not responsible for delays, lost or damaged shipments or orders shipped to incorrect, invalid or correct addresses. It is always in our interest to ensure that you receive your package on time and SilkSkin will help as much as possible to track down a missing package. SilkSkin is not responsible for customs fees and shipping refunds in the event of shipping delays due to product availability.



For questions about your order, please feel free to contact us at:



SilkSkin is proud to offer a 90-day money back guarantee. If you are not satisfied with our handset, feel free to view our warranty page.